Cancellation & Refund Policy
Cancellation Charges for Confirmed Tickets
More than 48 hours
10% of fare will be deducted
48 to 24 hours
30% of fare will be deducted
24 to 6 hours
50% of fare will be deducted
Less than 6 hours
No refund
No refund on infant cancellation
After Web Check-in, cancellation is allowed with charges applicable as per rules above.
No refund for NO SHOW confirmed passengers.
Cancellation Charges for Waitlisted Tickets
Cancellation of unconfirmed (waitlisted) tickets – ₹5.- per ticket will be deducted.
Voyage Cancellation & Modifications
If a voyage is cancelled by administration, passengers will receive full automatic refund.
If a voyage is rescheduled, passengers can:
- ◦Opt for full refund, OR
- ◦Accept the rescheduled voyage and download a new boarding pass.
If no action is taken by the user regarding reschedule of voyage, it will be treated as a 'No Show', and no refund will be granted in such cases.
Please Note:
The refund duration and cancellation charges may change from time to time as per UTLA (Union Territory of Lakshadweep Administration) rules.